RESERVATIONS: The on-line reservation system requires that full payment be made at time of booking to secure a place on a tour. If you are mailing final payment, please include your name, address, phone number, reservation number, tour and departure date. We also accept payment by MasterCard or VISA, by phone.

PAYMENT: Full payment is due at time of booking in order to secure your booking. Refunds will not be provided for cancellations less than 7 days prior to travel date.

TOURS WITHIN CANADA: Tours wholly within Canada have optional insurance available which includes trip cancellation, trip interruption and additional heath care costs that exceed benefits under the Ontario Government health plan. Note that insurance rates are subject to change.

PHYSICALLY CHALLENGED PASSENGERS: are more than welcome to travel with us, however you MUST have a capable travelling companion to assist you at all times and the office must be notified of any disabilities when reservations are made. Some tours may present difficulties for the physically challenged. It is the responsibility of users of walkers or wheelchairs to have with them an able-bodied assistant to stow the unit on the motor coaches. BURTON SPORTS MANAGEMENT is unable to supply wheelchairs. Although not recommended, by prior arrangement only, and depending upon size, pickup location and tour, electric scooters can be accommodated. Please discuss this when booking. Portable oxygen is allowed only in small carry-on containers and must be carefully secured in an upright position in hand luggage.

BAGGAGE HANDLING: One small luggage item (knapsack, shoulder bag) will be permitted on the bus and may be placed in the overhead racks. You are responsible for the handling of any carry-on luggage. Please note that at the front gate of Canada’s Wonderland you will be required to go through security checks carrying your bags, and the content of all bags will be checked by security. This is something we have no control over, and suggest that you make yourself of the rules outlined by Canada’s Wonderland with respect to what may or may not be brought into the park.

DOCUMENTATION: Hotel lists, luggage tags and any other information pertaining to your tour will be mailed to you approximately 14 days prior to departure.

SMOKING: Smoking is prohibited on the bus.

FRAGRANCES: In consideration of your fellow passengers, please refrain from using perfume and cologne/aftershave.

BUSSES: The buses used on our tours are of the latest design of school bus models. There is no lavatory on board. Our busses are not wheelchair accessible.

CURRENCY: All prices shown are in CDN funds, and DO NOT include HST unless otherwise stated.

PUBLICATION ERRORS: Although great care is taken in the production of this catalogue, typographical, illustrative or pricing errors may occur. We reserve the right to correct any errors.

PRIVACY POLICY: At BURTON SPORTS MANAGEMENT, your privacy is important to us. Personal information that we request from you is used by us to organize your travel plans with our tour suppliers. Some examples of how we share this information would be providing your age to the travel insurance company, your phone number to the cruise and air lines, and your address for casinos to produce your player’s card. We do not sell, nor do we give away your postal or email address to anyone for any other purpose. By travelling on one of our tours, or upon requesting information from us in the mail, you are authorizing us to send periodic information to you on up-coming tours or promotions by post or email. If you prefer not to receive periodic information from us on our upcoming tours, please contact us via email.

RESPONSIBILITY: BURTON SPORTS MANAGEMENT, Barrie, acts solely as organizer of the tours as outlined and is responsible for making all the reservations and charting the routes as outlined but it is expressly understood and agreed between the tour organizer and the passengers that BURTON SPORTS MANAGEMENT or its agents shall not be held responsible for:

1. Non-performance on the part of any restaurant, theatre or other service for any act or omission that cannot be directly attributed to the neglect of the tour organizer.

2. Any delays, misconnections, loss, damage or injury to persons or property or for any substitution of carriage equipment beyond the control of the tour operator, or for any additional expense occasioned thereby.

3. Any inconvenience, loss of employment, upset, disappointment, distress or frustration whether physical or mental, however caused, except where caused directly by the tour operator.

4. Any additional costs incurred or any ancillary loss sustained as a result of cancellations or delays of tours caused by inclement weather conditions, acts of God, or any other event, which results in one or more persons being unable to continue or fault of the tour organizer. The tour organizer reserves the right to make any changes before or during the tour for the comfort and enjoyment of the passengers and it is agreed and understood that any increase in costs occasioned by the change shall be charged to the passengers. Prices quoted are based on costs and currency exchange as at the time of printing and are subject to change without notice. The passengers expressly agree to pay the tour organizer such additional sums as may result from any such increase in costs and currency exchange rate. All tour itineraries are subject to change or cancellation without prior notice.

BURTON SPORTS MANAGEMENT shall have no responsibility beyond their refund of all monies paid by the passenger which is deemed to constitute full settlement. The tour organizer reserves the right to decline any person, as a member of the tour at any time before or during the tour, should such person’s presence be considered detrimental to the interest, comfort and enjoyment of the other tour members. BURTON SPORTS MANAGEMENT, its agents and all passengers agree that the conditions set out herein are part of the terms between the passengers and the tour organizer. Acceptance of the ticket for the tour or any payment given to the tour organizer will represent an acceptance by the aforementioned conditions.

Notice to Travellers: The Government of Ontario requires residents of Ontario travelling outside of the province to be advised that there may be different living standards with respect to the provision of utilities, services and accommodations outside of Ontario. Travel Act Regulation 38(06).